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Why is "Total Paid" $0.00 for Walmart orders?

  • Mar 31, 2025 6:38 PM UTC
  • 2 replies
  • 1 view

jukosikamoto

Hi

Why is "Total Paid" $0.00 for Walmart orders?

Why is it not the same like Amazon and eBay?

 

@AdminCara 

2 replies

CaraAdmin
  • Community Manager
  • Apr 1, 2025 1:59 PM UTC

Hello, @jukosikamoto!

 

Thank you so much for sharing your post in the community! We highly recommend contacting our support team at support@shipstation for this particular situation. They’ll be more than happy to assist you with troubleshooting and investigating the issue.

 

Happy Shipping!

 

-Cara


jukosikamoto
  • Author
  • Employee
  • Apr 8, 2025 10:09 PM UTC

The customer support said, Walmart does not provide that amount.