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Hello Community Members,    Hopefully, everyone had a productive January and is ready to jump headfirst into February, but first, let's take a look back at all of the great content from January!   How Ruroc Increased Fulfilment by 3900% with ShipStation   2021 USPS Rate Increase   ShipStation Story: Yumi Organics   B2B 101: A Quick Guide to B2B     Ship & Sip Automation Roundtable February 16th 11am CST - 12pm CST     View Stock Counts in ShipStation    How can I apply actions to multiple orders (FAQ)   Liftoff (new integration)   Send Rates to Store Checkout (updated article)   Stamps.com 2021 Rates    UPS Rate Changes Overview    FedEx Rate, Surcharge, Fee Changes Overview   DHL Rate Changes Overview   Check out our brand new Brexit ShipStation Hub Group here. Also if you are looking to learn more about ShipStation be sure to check out  our on-demand training catalo

Hello and welcome to the ShipStation community. We have created this space for all ShipStation users to network, share tips, and tricks, and help each other solve complex workflow problems.   Let’s get started by taking a tour of the community and its features.    As you will see along the top of the navigation menu, there are four parts to the community. They are Solutions, Blog, Discussions, and Groups and we are going to go over each of these sections and how to use them.    Solutions   Solutions is the Community-sourced knowledge base. This is where you will find help articles dedicated to specific solutions that have been shared in our Community. For example, we have this article which will show you how to create a Landscape packing slip.     From the Article page, you have the ability to add a comment, like the article, add kudos, or share on social media.    Blog    The blog section is pretty much what it sounds lik

How To Create an Ecommerce FAQ An FAQ is a list of frequently asked questions you can provide your customers so they can quickly and easily get their most common questions answered. FAQs are an essential part of every ecommerce merchant’s online store. In fact, in a recent ZenDesk survey, 67% of respondents said they preferred being able to self-serve over contacting customer service, and 91% say the would self-serve if they had the option.    But, creating an effective FAQ is not as simple as it may seem.    Benefits of an Effective FAQ It saves you time. You’ll spend less time replying to customer emails because you’ll have fewer of them, freeing you up to focus on building your brand or solving real problems.  It increases sales. FAQs help establish you as a credible and professional merchant. Your customers are more likely to trust your store and return to purchase again if accurate information is easily available and your policies are transparent. Improve