I am a small business owner using starter pack for shipstation - but suddenly shipstation decided to take away the API renewal settings away on my plan and there is nothing I can do except for upgrading my plan and paying more?! which is ridiculous to me - the only reason I chose the starter pack was because it fit my budget and fulfilled my needs and now you expect me to pay more just to keep what I had?!
I’m utterly disappointed in this and would like shipstation to reconsider this decision! More disappointing is the fact that I can’t reach an agent when trying “chat with us” feature as the AI bot won’t let me - it keeps telling me there is nothing i cant do besides upgrading!
I’m considering other options in the meantime!