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Cannot add funds - error

  • Oct 3, 2023 3:53 PM UTC
  • 1 reply
  • 1 view

I cannot add funds. Comes up "an error has occurred". I tried several times. 

1 reply

Manager-Erin

 

Hello @KennyW, 

 

Thanks for being a part of our community and for reaching out to us. If you are getting this error and are unable to get it to resolve, I would recommend reaching out directly to our support team as the community would likely be unable to assist. If you are having trouble reaching out via chat you can email us at support@shipstation.com. 

 

-Erin: Your Friendly Neighborhood ShipStation Community Manager