People have been asking for this for almost 8 years. We can't schedule pickups for the Fedex by Shipstation carrier account inside the Shipstation software. Going to a separate website is a huge hassle.
https://community.shipstation.com/t5/Stores-Carriers-and-Other/Auto-Schedule-FedEx-Pickup/idi-p/5830
Hello @orders10!
First, welcome to the Community! We're so glad you're here. This space is a great place to find answers, share feedback, and suggest new product features—we hope you find it helpful and inspiring!
Regarding your request to schedule pickups, this feature is currently unavailable for FedEx by ShipStation. As noted in our Help Center article, FedEx from ShipStation does not support pickups directly through the platform.
Alternatively, you can schedule a pickup directly through your own FedEx account. Remember that if you add more packages after the pickup is scheduled, FedEx may charge $4.00 per additional package.
Thank you for bringing this topic to the Community—it helps us understand what's most important to our users. If anything changes or this feature becomes available in the future, we’ll be sure to share updates!
Happy Shipping!
-Cara
Thanks Cara for the answer. But it's the whole point of orders10. The fact that this feature is missing is a productivity killer and it would great ?(if not normal) that it would be available.
Yes it's the fact it's not supported is well communicated but we would love that this feature is on the roadmap.
Cheers
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.