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Cubic Pricing error or integration problem?

  • Oct 26, 2022 4:08 PM UTC
  • 1 reply
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I am not being offered cubic pricing when creating a label. Sizing is 6"x3"x4" - which according to stamps.com would be almost $2 cheaper than priority.. Am I supposed to do anything extra to be offered this? We use pirateship and it comes up... but not with SS... and I dont want to use two services 🙂 TYIA!

    1 reply

    Moderator-Davis

    Howdy there @samosetmg, 

     

    Thanks for joining us here in the community! We are very happy to have you with us 🙂 

     

    If you have a directly shipment example, my support team would love to check into that with you to ensure you are seeing cubic pricing when intended! 

     

    Just to make sure that you have the resources we have available, please check out this Knowledge Base article about Cubic Pricing in ShipStation, just in case you haven't seen this yet 🙂

    From Moderator Davis, May the force be with you!
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