I currently hold a DHL account and it has an option of a 'PIN confirmation' for the customer, whereby a 4-digit pin is given to the customer via email and they tell it to the courier on the doorstep to confirm they indeed are the intended recipient.
On my ShipStation account, I only have the additional option of a Signature confirmation and no option for a PIN. customer support have told me to pop this on this board in the hope a Developer sees this and maybe enables this feature? Thanks.
Hello @BlueGoose!
Thank you for your post in the community! We appreciate you sharing this fantastic idea—your input plays a significant role in helping us grow and improve.
Let’s see if we can gather more feedback from the community to highlight how valuable this feature would be. If you’d like to see this feature become a reality, don’t forget to give it a thumbs up to show your support!
Happy Shipping!
-Cara
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