On some FedEx One Rate shipments I’m getting a different rate before I create a label than after. Example: it says for a Medium OneRate box $27.75 before I create a label, but then my cost is $20.05 after it is created.
Solved
Different rates?
Best answer by JuanAdmin
Hi birdsafe,
This is a how the FedEx API handles rate quotes versus actual labels.
The API sometimes returns standard weight-and-zone retail pricing (the higher rate) because it hasn't fully applied the flat-rate package type yet. We are working with our carrier team to align these estimates so they match up more consistently. In the meantime, you can rest assured that your ledger is being billed the correct flat-rate cost!
Hi birdsafe,
This is a how the FedEx API handles rate quotes versus actual labels.
The API sometimes returns standard weight-and-zone retail pricing (the higher rate) because it hasn't fully applied the flat-rate package type yet. We are working with our carrier team to align these estimates so they match up more consistently. In the meantime, you can rest assured that your ledger is being billed the correct flat-rate cost!
Thanks for the update!
Joe
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