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eBay not being notified of shipments

  • Jul 23, 2024 5:46 PM UTC
  • 1 reply
  • 1 view

sams

I ship some eBay items via USPS letter rate. For the last week or so, items without tracking are not being shown as shipped in eBay. Is there a fix for this?

1 reply

CaraAdmin
  • Community Manager
  • Jul 24, 2024 7:46 PM UTC

Hello @sams!

 

Thank you for your post! I apologize for the issue you're experiencing. I recommend reaching out to support so they can troubleshoot this problem for you. If this turns out to be a widespread issue with ShipStation, we will ensure it receives the necessary attention.

 

Happy Shipping!

 

-Cara