Anyone getting this error:
The Contract Number {0} is not associated to the Mailed on Behalf of Customer Number in the CPC accounting system for the mailing date entered. (Generic, Carrier Error Code: 1702). The Contract Number {0} is not associated to the Mailed on Behalf of Customer Number in the CPC accounting system for the mailing date entered. (Generic). (400, e353e352-eb22-425f-bb11-f884f0bb7c69)
Canada Post rolled out a nationwide update on July 1st and things went pretty sideways. Luckily, it’s back up and running on my end now.
Hello @eljogloria!
Thank you for reaching out. We know some of our merchants are currently experiencing issues with printing labels. Our team is actively working with Canada Post to resolve the problem quickly.
We appreciate your patience and will keep you updated with any developments. I have also included the link to our ShipStation Status page for more updates!
Feel free to reach out with any other concerns or questions!
-Cara
are we able to add them as a carrier yet? still cannot re-add my carrier.
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