Hi there,
We use FBA UK to fulfil a portion of our orders.
At some point in the last few weeks, the tracking links which historically have been populated on our Shipstation generated Shipment Notification emails have stopped populating.
The tracking number itself populates fine, but the tracking link (which generally would go to https://www.swiship.co.uk/track?id= ) just isn't populating so the link doesn't work on the emails.
Chat support seem to blame FBA for not sending the tracking link, however from what I can see even order orders on which the tracking link did work they also didn't send a tracking link. Shipstation must be creating these tracking links by dynamically populating the tracking number url with the tracking ID.
So it feels like it's more likely to be an issue with Shipstation or their Integration with FBA.
Has anyone else experienced issues with their FBA tracking links no working in the last few weeks?
Edit to add: this stopped working around 24th October.
Thanks,
