Skip to main content

Feature Request - Buy Amazon Shipping Non-Prime Merchant Fulfilled

  • Dec 21, 2021 10:23 PM UTC
  • 13 replies
  • 0 views

I know the current buy shipping api exist for Merchant Fulfilled Prime. However, non-prime MF bus shipping is not available through this interface, through ShipStation.

 

This impacts my business in a couple of different ways:

 

If I don't buy shipping from AMZ, and the carrier says the package is delivered, but the Customer says they did not receive it, then I am liable for the refund plus the loss of products and my own costs.

 

If you buy AMZ shipping, AMZ refunds the Customer and does not charge me for the lost package.

 

The second impact is to my operational workflow. In order to have the benefits of the liability shift to AMZ, I have to use the Amazon interface to purchase shipping. As a multi-channel seller, I'd rather stay in the excellent ShipStation interface without having to "swivel-chair" to another screen.

 

Can ShipStation add the ability to purchase non-Prime Merchant Fulfilled AMZ shipping?

      13 replies

      • jerry3
      • Jan 3, 2022 4:56 PM UTC

      Hi sales112,

       

      Our company has asked ShipStation to do this many times. The vibe I get from ShipStation is that the staff and engineers do not care. It should be an easy thing to do since the function already exists. And ShipStation, being one of the biggest leaders in this field, they should want to do it and help the customer. Every time I talk to ShipStation about it, they always say, "Post it in the community, if you get enough votes, we might look into it". Unfortunately, I think ShipStation just does not care enough.

        • jerry3
        • Jan 3, 2022 5:03 PM UTC

        It also looks like this request has been around since 2019 in this community with no advancement from ShipStation. I wish people would like this topic more to get some movement on it.

          • tansales
          • Jan 24, 2022 12:04 PM UTC

          I have also asked numerous times about non-prime MF with no real assistance from Shipstation. 

          it is a shame because it is an essential feature to keep me on the platform.

            @jerry3 it's not that they don't care.... they have a MASSIVE financial incentive to not allow us to use Amazon's Buy Shipping. Shipstation is a USPS postage reseller, and most of us just buy postage this way instead of getting our own USPS accounts. What *we* all pay Shipstation for USPS postage is a marked up rate, and Shipstation of course gets a profit. If they allowed us to use Amazon Buy Shipping then that's a no brainer that EVERY Amazon seller would switch, since you'll always get at least the same rates as Shipstation, and sometimes even better. Shipstation would suffer a major profit loss if they allowed us to purchase postage from Amazon instead of from Shipstation. But it's okay, every year there's more and more Shipstation-like players that will slowly wash them out. Yeah it's going to take a while, but one day there will be no reason to use Shipstation anymore.

             

            Here's the complete list of Amazon integrations that DO allow purchasing Amazon Buy Shipping postage: https://sellercentral.amazon.com/help/hub/reference/GZZPMC9QLNBX48RP - Look under the "Access to Non-Prime" category 😁

              • Shipper6
              • Mar 31, 2022 5:41 PM UTC

              We would greatly like to take advantage of the Amazon pricing for shipping for non-primer sellers.  I fully understand that they may not wish to, however to keep shippers who want to still use ShipStation for labels, order management etc, it's imperative that they enable this.  Amazon is not going away, they are big and can provide us with shipping discounts that we cannot negotiation with our own volumes.  ShipStation...please listen, this will save your users a lot of money.  This needs to be a priority. 

                • JDW
                • Apr 16, 2022 10:41 AM UTC

                I would like to see this happen.

                  • JosephB
                  • May 2, 2022 5:41 PM UTC

                  This needs to happen now with the Amazon Sponsored shipping discounts.

                  We are can be saving thousands a week. We are currently looking at other software's as this is massive 

                   

                    • ejacobs
                    • May 10, 2022 9:39 PM UTC

                    I agree. We have been asking for this for years from SS and don't know why this functionality hasn't been implemented. We are an enterprise level client and would even pay for this to be added for us.

                    • BJ1
                    • May 11, 2022 3:45 PM UTC

                    Amazon has provided a list of other shipping companies (ShipStation Competitors) that has adopted the API for NON Prime merchants. Why should we stay with ShipStation if another provider can offer us this service? It's sad to think that one of the largest shipping providers won't offer this service. I guess we'll have look into moving over to your competitors.

                     

                     

                      • ejacobs
                      • May 11, 2022 5:34 PM UTC

                      Found this on a simple search. thanks for the info though. Has anyone used any of these other integrators? I don't understand why SS is not enabling this simple feature. I would think that the implementation can be done in a day. I would be willing to pay for this to be done just for our account.

                      Moderator-Davis

                      Hello there!

                       

                      I am pleased to announce that we have rolled out the ability to utilize Amazon Buy Shipping for non prime orders. 

                       

                      If while attempting to utilize this adjustment, you run into any troubles, please reach out to Support in the app directly or via email at support@shipstation.com.

                      From Moderator Davis, May the force be with you!
                      • ejacobs
                      • May 23, 2022 5:58 PM UTC

                      hallelujah. is there a way to have SS automagically select the lowest priced option and compare our Fedex/UPS ground rates against the Amazon Buy Shipping rates?

                      • tansales
                      • May 24, 2022 7:40 AM UTC

                      Hi, 

                      Under Amazon Buy Shipping, I can see the following carriers and package types:

                      • RM T24 Letter
                      • TM T48 Letter
                      • RM T24 Parcel
                      • TM T48 Parcel
                      • DPD Next Day Expresspak
                      • DPD Next Day Expresspak Saturday
                      • DPD Next Day Parcel
                      • DPD Next Day Parcel Saturday
                      • Amazon Shipping Prime Premium
                      • Amazon Shipping Economy

                      My question is in particular for Royal Mail (RM). Is there an option for Large Letters? 

                       

                      Terms & ConditionsAccessibility statement