We are having this issue with just 2-Day shipping right now. Is anyone else having this problem too? It seems like Fedex has a new billing portal that has a lot of bugs or something?
"FedEx One Rate is not permitted with cashed accounts."
Hello @tilta!
Thank you for reaching out! The error code you encountered relates to billing, specifically for 'cashed accounts' that require an active balance, similar to ShipStation’s balance system. I recommend contacting FedEx directly for a resolution. You can reach their support team at 1-800-463-3339.
Happy Shipping!
-Cara
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