It used to be that delivery time estimates for FedEx were from 1 to 5 days - now I’m seeing 7 and 8 days? Have they lengthened their shipping time or they compensating for weekends? I’m in VA and now I’m getting a quote for 8 days to CA.
Solved
FedEx Time in Transit change?
Best answer by JuanAdmin
Hey Birdsafe,
I have seen some reports about this. I have reached out to our technical support team to see what is causing this. Will update soon
Edit: We haven’t seen enough cases to fully investigate. I recommend reaching out to FedEx as well as creating a support ticket so we can escalate to our engineers.
Hey Birdsafe,
I have seen some reports about this. I have reached out to our technical support team to see what is causing this. Will update soon
Edit: We haven’t seen enough cases to fully investigate. I recommend reaching out to FedEx as well as creating a support ticket so we can escalate to our engineers.
Hey Birdsafe,
I have seen some reports about this. I have reached out to our technical support team to see what is causing this. Will update soon
Edit: We haven’t seen enough cases to fully investigate. I recommend reaching out to FedEx as well as creating a support ticket so we can escalate to our engineers.
Juan, don’t you think this is due to the recent API change that I was bringing up in my other email thread? These issues that just started occurring with Fedex just started a day or two ago when ShipStation changed the API with Fedex. This OP issue is also present on my side. I specifically brought up in my thread that Fedex 2 Day was showing “3 Days” as transit time, which is clearly incorrect as 2 Day is “2 Days”.
Thanks,
Syd
Juan, don’t you think this is due to the recent API change that I was bringing up in my other email thread? These issues that just started occurring with Fedex just started a day or two ago when ShipStation changed the API with Fedex. This OP issue is also present on my side. I specifically brought up in my thread that Fedex 2 Day was showing “3 Days” as transit time, which is clearly incorrect as 2 Day is “2 Days”.
That makes a lot of sense Syd. I hope to have an update very soon. I have reached out to the ticket owner and let them know about your API concerns. I will keep everyone posted, but the transit issue is being worked on, and if your suspicion is right hopefully we can fix the API issues when this gets updated.
This is also my issue. 14 days later and I have wrong transit times also. I called about 4 days ago and reported it. No change.
Will this be fixed soon?
This is also my issue. 14 days later and I have wrong transit times also. I called about 4 days ago and reported it. No change.
Will this be fixed soon?
Hey JKing,
DM your ticket number, and I will share this with our product managers and get a response as soon as I can.
This is also my issue. 14 days later and I have wrong transit times also. I called about 4 days ago and reported it. No change.
Will this be fixed soon?
Hey JKing,
DM your ticket number, and I will share this with our product managers and get a response as soon as I can.
He did not give me a ticket number. He said something (heavy accent) like 2 words then hung up. 🤷🏼
He did not give me a ticket number. He said something (heavy accent) like 2 words then hung up. 🤷🏼
I see, I will follow up on this on your behalf. I sent you a DM
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.