Undeniably, Australia Post holds a monopoly in Australia. It's quite perplexing why we are being charged more for a service of lower quality. No other carrier come close in term of delivery reach, reliability and prices.
It would make sense if you established rates with Australia Post and then imposed charges on us only if we opted to use our own accounts.
Hi @herdimmunity,
Thanks for being a part of our community and for sharing your feedback with us.
We appreciate your feedback and understand that pricing changes can be challenging. Our #1 goal is to continue improving the ShipStation application to help your business ship more efficiently. If you would like to speak with a member of our team directly, please DM me with the best way to contact you.
-Erin: Your Friendly ShipStation Community Manager
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