I used GetRate from the API to get rate from ShipStation UPS
Carrier code: ups_walleted
Under ups ground package
Got 10 dollars from api, but only 7.19 on the website. I’m not sure what is the difference. I check everything
anyone have the same problem?
ps. All the other service like 3 day delivery, 2nd day and next day. I got the same rate from API and website. Only the grounds are different
Hello @Cory12 ,
Welcome to the community, we are so happy to have you here with us.
If you are seeing a discrepancy it is possible that this occuring because of the different information provided when pulling each rate call. However, I think that the best way to figure out what is truly going on is going to be to work with our support team.
I am going to reach out to you via dm as well to gather some additional information as well.
-Erin: Your Friendly ShipStation Community Manager
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.