Hello. We have had a few packages marked as delivered but reported missing by customers, so to avoid this we'd like to use FedEx's "hold at location" option. This allows customers to go to a FedEx location to pick up their package.
FedEx has confirmed it is possible for us to select this option via shipstation, but I don't see it anywhere as an option to ship.
Does anyone know how to make this happen?
How to deliver something "Hold at Location" via FedEx
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