It appears that Shipstation has stopped automatically importing the customer's phone number for Canada Post's labels. This change has required us to manually input a phone number on each individual label in order to proceed, which has added a significant amount of time to our workflow.
Here is the official error message we have been receiving: "Contact Phone number is a required field. (Bad Request, Carrier Error Code: 2695)."
I was wondering if anyone else has encountered this issue or if there might be a known solution or workaround? Any insights would be greatly appreciated.