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Paypal - purchased a First Class label through Shipstation - label has no tracking barcode

  • Jul 27, 2022 11:21 PM UTC
  • 3 replies
  • 0 views
  • Anonymous

I received a Paypal payment for an item I sold, and I bought a USPS First Class label through Shipstation.

 

The First Class shipping label doesn't have a barcode and I was unable to have it scanned at the post office.

 

I am also unable to void the shipping label,because when I click on void, nothing happens, and the label doesn't show as voided.

 

So as of now, I have been charged for a USPS First class shipping label that came with no barcode, so it can't be scanned at my local post office, and I can't seem to get a refund for the shipping label. Am I going to be charged for a USPS First Class shipping label that didn't come with a barcode?

 

I would like to have this resolved somehow. Can someone assist me?

    3 replies

    • Anonymous
    • Jul 27, 2022 11:28 PM UTC
    What is more strange is that when I click on the shipping summary, the tracking number section is blank, yet the Delivery Status shows as "in Transit". See below:
     
    Ship Date
    July 27, 2022
    Tracking Number
     
    Delivery Status
    In Transit
    Total Shipping Cost
    $4.08
    Postage Cost
    $4.08
    Carrier and Service
    USPS - USPS First Class Mail
    Delivery Confirmation
    None
    Label ID
    se-191246781
    • Anonymous
    • Aug 4, 2022 8:24 PM UTC

    Never got an official resolution to my problem. THis forum sucks.

    Moderator-Davis

    Hello there! 

     

    Apologies that we were unable to get to this post sooner. I see that you were able to get assistance from the support team, and I have sent over a DM to you as well 🙂 

     

    I hope you're having a great day! 

    From Moderator Davis, May the force be with you!
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