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Question

Please allow us to request carrier specific confirmations via Automation Rules

  • Apr 20, 2026 7:40 PM UTC
  • 1 reply
  • 6 views
Birdsandbeans

We would like to be able to set the Request confirmation to “Origin Signature not required” for Purolator shipments. The choice is not available on import until the order is saved but there doesn’t even seem to be a way to make a rule that applies to existing orders that we could trigger manually.

1 reply

Paul Everton

Here’s the good news: they’re hidden in plain sight.

The Secret Mapping

ShipStation’s generic confirmation options quietly map to Purolator-specific ones. Once you know the translation, you’re in full control:

 

 

Purolator ShipStation
Origin Signature Not Required Delivery
No Confirmation Online
Residential Signature Domestic Signature


You can have the automation rule set the default ShipStation confirmation options and it will map to the Purolator options.

I wrote a blog post going into detail: https://www.meetstring.com/blog/how-to-set-confirmation-for-purolator-with-automation-rules

Hope that helps! 

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