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Received 400 error in Dev Console when attempting to import orders from a csv

  • Mar 14, 2023 1:25 AM UTC
  • 1 reply
  • 0 views

I'm trying to import orders from a csv from squarespace. When I attempt to upload, I get an error message that just says "error". Super unhelpful in determining what is wrong with the csv.

When I press the button to upload my file, a 400 status code is logged to the dev console with a post request to https://ss7.shipstation.com/api/orders/prepareimport?mapping=null&useSavedMapping=false&format=CSVDelimited&hdr=true&encoding=UTF-8 400

Could I get more insight into this error? 

1 reply

Moderator-Davis

Hey there @ejnoodles, 

 

Thanks for joining our community! We are thrilled you're with us. 

 

I saw that you've got a ticket open with us about this! That is definitely the right first step. Please check for replies to that ticket when you get a chance. We are excited to help you get to the bottom of this 🙂 

From Moderator Davis, May the force be with you!
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