I keep getting this error message when i try to print a surepost label. Also when i try to reconnect my ups rates, it gives me an error saying no rates found. This account is working fine for ground
Shipper's UPS Account is not enabled for the requested SurePost service. Error when using surepost
Hello, @hillcitycollect!
Welcome to the community! This is a space for our merchants to support one another and share valuable insights on what you'd love to see in ShipStation.
If you need help getting SurePost up and running, I highly recommend reaching out to our support team at support@shipstation.com. They’ll be happy to guide you through troubleshooting steps and help resolve the issue!
-Cara
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