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SurePost and Mail Innovations visibility in Rate Browser

  • Jun 1, 2023 1:13 PM UTC
  • 1 reply
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I have multiple UPS accounts on my ShipStation, and I have access to their negotiated rates when I select shipping from the drop-down menus within the order. However, when I open the rate browser, I can only see UPS Ground - UPS Next Day Air Early, I cannot see SurePost or Mail Innovations. I have access to them when I select the services on the order screen, but not in the rate browser. How do I get these services added to my rate browser?

Thank you,

Joshua Lyles

    1 reply

    ShipStation's support for Surepost isn't so robust right now, so it's missing from a lot of the rate screens.

    I recommend checking out Shipping+ at www.shippingplus.co which is an app for ShipStation that can help to automatically select the cheapest carrier for you (including surepost or mail innovations). 

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