We have been using UPS third-party service through shipstion, but when we moved from Virginia to Texas, we had trouble if the package needed to be returned to the sender, the package still went back to our old Virginia address. We contacted shipstation, and requested them to change our UPS return address, but fail, any suggestions?
update UPS return address
Hello HBTX!
Thank you for your post! It looks like maybe support was unable to complete this request for you. I would recommend reaching out to support again at support@shipstation.com for the assistance they will need to assist with this change.
Thank you, and happy shipping!
-Cara
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