Original post from user Peter Peng
Anyone have success with UPS integration? It's really frustrating because they ask for your account # and also multiple numbers from an invoice
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Control ID
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Invoice Date
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Invoice Number
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Invoice Amount
There is a trial and error process because these numbers are not always formatted consistently on UPS's end. And EVEN if all those are entered correctly (unlikely, because the UPS invoice #'s are in different formats at times), I still get an error "UPS invoice could not be found".
If we don't figure out on in one sitting, Shipstation ERASES all the other data we entered for UPS and we have to start again. *cough* save button pls *cough*
If we call Shipstation, they'll ask you to call UPS.
If we call UPS, they literally do not have any clue what we are talking about and there are about 10 different possible departments you'll get bounced around with. One tech support just told me to call Shipstation.
Anyone actually got UPS working?
Please email us!