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UPS SurePost rates not in rate calculator - please add

  • Jan 30, 2025 4:55 PM UTC
  • 1 reply
  • 0 views

Texted with ship station customer service today regarding UPS SurePost rates not showing in the rate calculator. Here was the response:

Looking more into this, I was able to confirm that the UPS SurePost® service has a few limitations and features that other UPS services do not have. At this time, rates for these services are not viewable within the Rate Calculator.

The work around is to manually select SurePost from the dropdown but that is tedious and adds an extra step to each shipment. Please ship station correct this.

1 reply

CaraAdmin
  • Community Manager
  • Feb 3, 2025 9:35 PM UTC

Hello @yonderstar!

 

Thank you for your post in the community. We have passed along your request to the development team for review. 

 

Happy Shipping!

 

-Cara