As of this morning, USPS cubic rates are not working. I compared rates to PirateShip just to confirm and USPS is only quoting the rate by weight. It’s not quoting cubic. This needs to get fixed ASAP
USPS cubic rates not working this morning
Yes, I am seeing the same thing. USPS Cubic is not loading, all my rates are skyrocketing.
Hey you all,
Do either of you have open tickets, if so please DM me. I will look into this right away
Hi Juan, I have been trying to open a ticket for over an hour. Chat keeps telling me to wait for an available representative. Can you advise a different way?
I have an open ticket. It’s a known issue. I’m awaiting a response. In the meantime, I’m going to have to print postage through other venues for the packages that would have gone cubic rate. It’s extra work, but the rates aren’t even close so it’s worth it
Hey you all,
Was able to confirm there is an active incident with cubic rates. Our engineers are looking into it, and I will give you an update as soon as I can.
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