I am confused, I linked my Fedex account and have bought about 30 labels a week ago. Nothing appears in my Fedex account and I have no idea how or when I am supposed to pay for them?
When will I be charged for Fedex labels?
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Do you have your own FedEx account or did you set it up through Shipstation? If you just linked your existing account none of the billing will actually go through Shipstation. You will still need to pay for your shipments/invoices through the Fedex website or by mail if you receive Fedex invoices that way.
With our UPS account, it gets billed monthly and I receive a bill at the end of the period. I'd contact your FedEx rep to find out how you're billing is set up with them.
I am just checking if you have now been charged for the labels? We have just started with ShipStation and linked our Fedex account. The labels are created fine, but the orders do not show in Fedex Ship Manager - can you see your orders there?
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