Last couple days the orders we do on Amazon directly will no longer take them out of the que on Shipstation
Amazon orders won't leave the que, After using buyshipping
Same issue and ShipStation support is not helpful with identifying a resolution. Something changed Friday (2/7/2025) and they insist it's importing Amazon same as it always has.
We also seem to be having the same issue.
Amazon is showing we have 49 orders to do today. ShipStation is saying we still have 167 orders, most of which we know for a fact we did yesterday.
Hello @PFT, @User_7035 and @tonka858!
Thank you for posting in the community to make us aware of this issue. I see that you all have contacted support regarding this matter. We currently have the development team looking into the issue.
Once a resolution is found, you will be updated via your support tickets. We appreciate your patience while we investigate what is going on.
Happy Shipping!
-Cara
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