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Anybody elses eBay connection down?

  • Apr 14, 2023 3:31 AM UTC
  • 4 replies
  • 0 views

HeKeyCo

Just got off of chat with support and they noted the below:

9:58:36 PM) Ntombifuthi M.: Thank you. One moment while I pull up your account.
(10:00:48 PM) Ntombifuthi M.: Thank you for your patience, reason why your orders are not coming through it is because there is an outage regarding Ebay stores.
(10:01:17 PM) Ntombifuthi M.: Our Senior Support are busy working on the issue and will update once the issue is resolved.
(10:01:53 PM) HeKeCo: okay, so we just have to wait and ship thru ebay or shippo
(10:02:28 PM) Ntombifuthi M.: Yes but they are busy working on it, it should be resolved soon.

10:05:01 PM) Ntombifuthi M.: It was only discovered today and they are prioritizing on the issue, I'm sure if the problem persist they will send out communication.
(10:05:41 PM) Ntombifuthi M.: We apologies for the inconvenience caused.

Hopefully they will be back up soon

4 replies

  • Apr 14, 2023 4:09 AM UTC

been like this since around 3pm PST


  • Apr 14, 2023 1:15 PM UTC

Any updates? 

 


have a problems to import order from ebay chanel ?


HeKeyCo
  • Author
  • Employee
  • Apr 14, 2023 3:10 PM UTC

We are still not importing orders from eBay, amazon and our website are importing as usual,