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Login spinning wheel

  • Nov 19, 2024 8:15 PM UTC
  • 4 replies
  • 0 views

Seems recently when I first attempt to login Shipstation I just get the spinning gear. If I open another tab it opens quickly. Have same issue on 2 different PCs  using Chrome but worse with Edge and Firefox

Been using Shipstation for years........

4 replies

CaraAdmin
  • Community Manager
  • Nov 19, 2024 8:42 PM UTC

Hello @joem1!

 

Thank you for turning to the community for help—we’re so glad you're here! For this specific situation, we highly recommend contacting our support team at support@shipstation.com. They’ll be happy to assist you with troubleshooting and investigate the issue further.

 

We appreciate you!

 

-Cara


Lee-MontiiCo

we get this regularly on the ipads. press the stop button in the browser and then it refresh. the old login page appears and you can login.

 


  • Dec 5, 2024 3:45 PM UTC

This is happening constantly now running latest version of chrome, in Windows 11

Version 131.0.6778.109 (Official Build) (64-bit)
 
Its super annoying 

  • Author
  • Dec 5, 2024 3:48 PM UTC

They gave me a bandage work around , but it does not solve the issue