Add Royal Mail Click & Drop

Hey there @cartersshop, 

Thanks for posting! I definitely see why this would be a desirable addition to the Royal Mail integration. 

Our team will absolutely review carrier requests of this nature. Other community members can vote on this as well to show a similar interest. 

Happy shipping! 🙂 

@Moderator-Davis Will you be integtrating this do you think? 

Hey @cartersshop, 

I haven't heard any updates coming to the Royal Mail integration of this nature, but if I do i'll absolutely update this thread 🙂 

I would also like to see this integration happen.

From a previous thread on this
https://community.shipstation.com/t5/Stores-Carriers-and-Other/Royal-Mail-via-Shipstation/idi-p/16384

I think people might not realise the backwards way Royal Mail seems to work with creating accounts other than click and drop (that the pricing is more than over-the-counter pricing unless you ship in the x thousands)

Probably like a few others on here. I currently sell in the UK and have a click & drop account. As most of my items are "small parcels" they tend to go Evri or RM.

There is however a massive opportunity for Shipstation (revenue) to capitalise on a really daft flaw in the RM system.

• As a small seller, you sign up for a Click & Drop account (these can't be integrated with shipstation)
• You sell more & realise what a time saver shipstation is
• You apply for an OBA from Royal Mail (you need to send minimum 1000 parcels a year)
• You then receive a quote from RM and see that as a business they charge you more than you pay click & drop (unless you are sending 10's of thousands of items)

It would be great much like the UPS that has been added to get RM via shipstation. I appreciate that the way RM works there may be a fair amount of added complexity as they work on average weights rather than banded weights or volumetric weights per shipment such as other providers.

On a very basic level I think a simple integration of the following service on 2kg and under could be a great addition (I'm sure from all the data you could see how many UK sellers are posting what sized items etc)
Royal Mail 24
Royal Mail 48

Thanks

I'd add my vote to this request. I have both OBA and Click & Drop accounts and much prefer to use Click & Drop due to its simplicity and pricing. It's a deal breaker for me as I'm trialling ShipStation for use with a client who has requested it, but won't be happy to pay more than he is for postage. Additionally the workflow for me is duplicated currently as I have orders using Click & Drop and orders in ShipStation which each require manifest paperwork.

It must be an option for an aggregator like Shipstation to open with Royal Mail. As I'm pretty sure you can buy Royal Mail labels direct from Etsy, eBay etc

I agree it's a bit of a major minus for Shipstation UK as in many cases such as Christmas, Highlands & Islands and Northern Ireland Royal Mail is better/ more economical.

There are two types of online Click & Drop accounts, business and personal. The rates for the personal accounts are cheaper than business and currently the same as buying Royal Mail services through Etsy.

So the ablity to buy directly through Shipstation would save a mountain of time.

any further forwards with click and drop integration?

Hi all, 

Is there any update on this? It's adding huge amount of labour and inconvenience to have to go off Shipstaiton to manually create these labels, when you'd think the platform would allow it. 

Any updates from the Shipstation team would be super helpful.

Regards, 

Callum. 

Hello @3PL1!

Thank you for following up on this request! I’m thrilled to confirm that this is on the roadmap. While we don’t have a specific launch date yet, I’ll be sure to keep the community updated as soon as I have more details on the expected completion timeline. 

We appreciate your persistence and patience! 

-Cara

This would also be great for me as I am in the UK, Royal Mail is a must. I find myself using shipstation much less now as royal mail is not an option

Hi Shipstation. 

We last heard this was added to the roadmap in November of last year.

Do you have a provisional timeline yet?

Regards,

Callum.

Hello, @3PL1!

Thank you for following up on this feature! While we don’t have an estimated launch date yet, the good news is that it’s still on the roadmap, which is very promising. We appreciate your patience and enthusiasm, and we’ll share updates as soon as they become available!

Happy Shipping!

-Cara

Hello, @fairyglass  @garybakerblt , @cartersshop, @gregor!

After discussing this request with the development team, they confirmed that you already have an Online Business Account (OBA) with Royal Mail. This means you can access the full range of Royal Mail shipping services (based on your contract with them) directly through ShipStation without needing to leave the platform to print labels.

I hope you find this helpful!

-Cara

Hello, any update with this? 

As mentioned prices are higher with an online business account, compared to Click & Drop. What seems to be requested here is we 'buy' the label from you, and I assume that comes from your OBA account. Therefore the prices will be cheaper as all of us combined will mean we (you) ship more so will meet mail volumes and discounts. 

@CaraAdmin 

To clarify, the problem with my OBA contract is that my prices are expensive/more expensive than a click and drop account. This is down to me being a small (2 person) business and shipping 'low' volumes, even though my volumes are 3000 - 4000 items per year!! I simply don't ship enough to get their lower price structures, ideally I would stop using my OBA and start using Click & Drop moreover I would like to do this via Shipstation because I use other carriers within Shipstation to ship certain items! I currently don't leave Shipstation to create my labels, I use my OBA at the high pricing rates. I understand that the rates are between myself and the Royal Mail and I have tried to negotiate them down to no avail, this is why moving over to Click and Drop is so vital for me and other small businesses like me! Thanks for reading

Hello @cartersshop!

Thank you for your feedback! I've contacted our developers for any updates, and I'll share any new information as soon as I have it.

Happy Shipping!

-Cara

@CaraAdmin 

Any update please?

I have just had a price increase on my Royal Mail OBA & when you add this into the price structure change in ShipStation recently it basically means for a small business (like ours) we will struggle to afford to use the Royal Mail OBA & ShipStation combination going forward, so it looks like ShipStation may be loosing us soon as I look into an alternative way of handling my shipping so I can use Royal Mail Click & Drop / other couriers & services.

💔

Thanks

Hello @cartersshop!

Thank you for inquiring about this feature request! I've contacted our developers to check for updates, and I’ll share any new information as soon as I have it.

Happy Shipping!

-Cara

@CaraAdmin this would benefit us as well. we are a small business that sell via marketplaces and often use Royal Mail Click & Drop.  

Another +1 for Click & Drop. I wanted to give ShipStation a try but I can't use it.

Hello @cartersshop!

Great news! Royal Mail is now available in ShipStation. Thank you so much for your patience while we worked on this integration. I’ve also included the Royal Mail Help Center article for reference.

If you have any questions or would like to provide additional feedback, please don't hesitate to reach out here or contact support@shipstation.com.

Happy Shipping!

-Cara