When ShipStation is connected to Shopify you have the option to use Shipstation as the rates for your shipping methods. You can add your rates and use your own carriers, the rates are displayed in the Shopify cart. Unfortunately ShipStation only shows the cheapest rate available and hides all others. This is not practical. If a customer would like a faster shipping method then that option is not displayed. For example we offer USPS Media Mail and Priority Mail. Since Media Mail is always less expensive Priroity is never shown. Many customers would like to have the order arrive sooner and are willing to pay a few more dollars for Priority, sadly they do not get the option.
My request is to add an option to show all rates, basically toggle off the filtering options.
Show all shipping methods/rates for Shopify
I should mention that when using Shopify rates the cart is configured to calculate tax on shipping for certain states when there is a handling charge (up charge). Since our carriers rates are low we want to add an unseen upcharge, if we do this in Shopify then tax is calculated on the products AND shipping in certain states. This is why we opted to try and use ShipStation rates. However ShipStation rates have the limitation of not showing all shipping methods. We are using a hybrid of both currently.
I found the other thread where this same topic/idea is being discussed. Live rates need to show all options for customers Maybe this topic should be removed and the original left.
I should mention that when using Shopify rates the cart is configured to calculate tax on shipping for certain states when there is a handling charge (up charge). Since our carriers rates are low we want to add an unseen upcharge, if we do this in Shopify then tax is calculated on the products AND shipping in certain states. This is why we opted to try and use ShipStation rates. However ShipStation rates have the limitation of not showing all shipping methods. We are using a hybrid of both currently. I foudn the other thread where this same topic/idea is being discussed. Maybe this topic should be deleted.
Thank you for the added details. I’ll send this to our product team to see if this can be added to our product roadmap
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