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We urgently require more Australian Couriers. We need TNT, Couriers Please and Fastway! The lack of available Australian Couriers is very poor and needs to be urgently improved!
We have a ShipStation account and use Shopify for eCommerce and we also have a retail location using Square POS. We often get customers that want to buy in store and have product shipped. Is there a way to integrate Square POS with ShipStation? All I've seen is that ShipStation only integrates with Square web sales and we don't use their web platform.
Hi, It would be highly profitable for ShipStation if you where to implement this feature: 1. Collaborate with BigCommerce to enable bigcommerce to request real-time shipping rates from ShipStation (who would request it from the users configured carriers) 2. After ShipStation provides the realtime rates back to bigcommerce, have bigcommerce display these rates in the shopping cart "Estimate Shipping" and during the Checkout process. This will really make ShipStation stand out as an attractive option for bigcommerce users looking for better shipping management. The ShipStation API already provides support for retrieving shipping rates. It would not be too difficult for BigCommerce to add support to pull in real-time rates from the ShipStation app. Perhaps it would even be in ShipStations business interests to write the integration yourselves on behalf of BigCommerce. That way bigcommerce users would have added incentive to sign up for ShipStation, since then they could get real-time shipping rates in their Checkout that match up perfectly with their shipping costs (prevent undercharging for shipping) and would even show real-time rates for carriers that ShipStation supports but that do not have native integration in bigcommerce. Please vote for this feature request ;-)
Hi There should be an alert on ship station which can tell us if there are any unused labels which we need to void as often we create a label which does not get used and gets wasted and we forget to void it so there should be an alert for it as well as a filter to see all the unused labels Thanks
Shipstation does not import customer phone numbers from a BigCartel store? Any chance to get this resolved?
The issue I am having is printing postage, not labels. I purchased a roll for postage (Netstamps) from stamps.com and I wanted to print a bunch at one time so I do not have to change the roll in my thermal printer from labels to stamps each time I need a stamp. It seems excessive / wasteful to print a full label for a small letter when I just need postage. Is anyone else having the same issues?
The Royal Mail integration is generally well done but we're still having to manually write custom declaration labels for non-EU shipments. Having moved from a cheaper shipping platform that offered automated labels (exactly like UPS) this is a step backward. Can we please have declaration labels for Royal Mail. The digital declaration is going to be required very soon by RM I believe so ShipStation may not be compliant. Thanks
You really must add a suburb field in the customer/recipient widget. In Australia, a postcode is not adequate to define where a delivery goes because there are multiple suburbs with the same postcode.
Are there some new Shipping Providers (Carriers) for Australia planned? Transdirect is someone we have used very successfully - it is Australia's most flexible and well priced aggregated service (No I dont work for them, but they have so many options available locally and internationally)
Any comments that the customer leaves to the order, can it be mapped from Magento 2 store to ShipStation in the order details. Can you please add an attribute in the ShipStation Plugin API to map Customer Comments in the Order details from Magento 2 store into ShipStation?
Please have a button or way to save product weight while processing shipments so we do not have to go into the product database or import the product details separately to update new items or correct incorrect items. For example, manufacturer has all the weights at 16oz, but really several are 15. This can make the difference of a couple dollars per shipment. Another example, Excel removed a leading 0 on UPC and it isn't scanning correctly. This would allow us to update product details on random items MUCH faster without disrupting the flow of shipping. It can be limited to authorized users if people are concerned with shipping-only employees being able to update the weights.
In the Alert to review orders that can be combined due to same address, show the store/stores the order is coming from in the view without having to select the customer and leave the alerts section. Not all stores need the orders combined, and this would make combing through them much faster until there is an automation.
In the past, you used to allow a 1-time print settings override by holding down the Create Label button. This would bring up the Settings box and you could choose a differnt setting for that particualr label. Now the easiest way is to create the label with your Remembered Selection, then go to the Shipments tab, check the box for the shipment and there you can go to Print, then hold down the Labels selction in the pulldown menu. This is a waste of time and paper. We normally print to label, so prefer to have that setting Remebered, but periodlically we need to create a PDF only for a drop shipment, to send to our vendor. Please bring back the option to override print settings by holding down the Create Label button in the Order Details box.
Please add the check box to Save as shipping defaults for this product for V3
Shipstation has bestbuy.com but no bestbuy.ca integration. Can this be a quick implentation since your USA bestbuy.com store should not differ much to bestbuy.ca platform.
Bring back Export Order Line Item in v3. It is in the classic version...
We need to be able to see each item on a multiple item order. It's no good showing the words 'multiple items.' Sometimes I can only ship a product if I have that product in stock, some 'multiple items' order may contain an item which is not in stock or is a pre order. Inventory management is not the solution. Individual line items for multiple items is.
This is not an idea, but an issue we are having with shipstations api and magento 2.3.3. Shipstations api is not pulling in magento 2.3.3's new get calls for order notes. Prior to magento 2, the order notes came in as the get call "getCustomerNote" and every update note after that. The new get call in Magento 2.3 for any new order notes after the initial "getCustomerNote", is "getStatusHistories". Shipstation's api needs to be updated to pull in these calls from Magento 2.3 How this affects our workflow is.. if a customer places an order, and our team finds it to be a possible fraudulent order, we'll need to place the order on hold, and add in a note "fraud order, keep on hold until reviewed", this note does not get passed along to our fulfillment team, and therefore can lead to miscommunication and errors. We were previously on Magento 1, and migrated to the newest Magento 2.3 about a few weeks ago. This feature was working on Magento 1, and not working in Magento 2.3. We'd like to get this in front of someone on the product team, as this impacts our day to day operations.
Parcelforce is part of Royal Mail and a large carrier service in the UK, please consider an integration to expand the options available to the UK.
Being limited to 5 batch labels seems a little arbitrary and just few enough to make it not useful for more complex sorting...
Can you please add the "Ship By Date" field to the custom data export for Orders? The "Ship By Date" field already exists in each order, so hopefully this can be implemented quickly. Thanks.
it is an email marketing site such as mail chimp
If multiple lines on an order contain the same SKU or UPC, the scan to verify function becomes useless. For example, I have attached a screenshot of an order that contains the same item multiple times, I receive an error message after only verifying 1 of the items. It would be great if this functionality was enabled.
Please add an integration for Fastway Couriers in Australia
Automatically schedule a Fedex pickup thru Shipstation without having to go to Fedex's website
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