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We need to have adult sigature on many shipments that we make via UPS.
We do not have a lot of customers who use this option but it is not completely uncommon. It would be very nice to have the option to use this billing option as needed.
Every company with more than three people need to be able to block specific users from being able to import data such as customer s information, shipments , etc.
I see that we are able to filter by, and see if, a packing slip has been printed on the 'Shipments' tab. It would be more useful to be able to do this within the 'orders' tab. Especially when pre-packing a large number of orders. Can this feature be added?
Hello - It would be great if you had a space for UPS ACCOUNT numbers in customer profile. Sometimes we create manual orders and forget to add their UPS number and then customers get upset when we charge them for shipping. Seems like an easy fix if you ask me. thank you
It would be great if there was a report that showed the total quantity per sku of each item that has not yet been shipped.
We use our order # field for carton id numbers which is causing issues with each box being seen as an individual shipment vs. all boxes being a part of one shipment. The ability to change that mapping would be very helpful.
the current inventpry partners approved by Shipstation are Finale, Zenventory and Skuvault, but Baselinker is half the cost of the cheapest of thse. It would be great to add support for baselinker to enable true two-way multi-channel stock syncing and features like kitting and bundling
Hi, I send my packages with ShipEntegra. ShipEntegra is a verified carrier by Amazon (https://drive.google.com/file/d/1xsgdx6DWlaBtVCXgHnBx4Ixz67FZsOHN/view?usp=sharing). Please check the link I added. You can find this carrier in the Amazon dropdown menu (in every marketplace such as the US, CA, ES, UK, etc.). I'm confirming my orders manually because I am not able to post with your system but as I know, you are the software that provides this service to Amazon sellers. Please add this carrier to your system because I don't want to confirm my shipments manually anymore.
You can auto add Shipsurance with a rule based on an order total, thanks! However if you don't add the amount to insure then nothing is charged and no insurance is applied to the order. We always insure for the same amount as on the order total, and when you manually add Shipsurance this amount is filled in automatically. So the same logic should be use with the automation rule.Add: If there was a way to alert that Shipsurance is on an order with no amount applied that could also be helpful. ThanksChrisGBL
Can a productivity metric measurement that would show management how many individual packages an employee has processed over a specified length of time, such as day, week, month, custom range, etc. be created? Right now, the most granular available report to track employee productivity is to track by order count. Order count is deceiving since an order could be for one package or 20 packages. An employee can have a low order count, but could have processed quite a few packages if they did a high number of multi-package orders. The idea is to be able to have a day over day productivity percentage for packaging for each employee that is a clear apples to apples comparison. There is already a tag on each order under the "order activity" drop down menu in a shipped order that notates which employee packed it and there is already a way to see the total number of packages shipped per day broken down by carrier. However, the combination of the two does not exist yet. Does anyone else feel this could be a useful tool? Thanks for any responses or feedback!
I realize we couldn't charge customers this way, but it'd be nice if we could add products to orders through automation to keep better track of inventory numbers for promotions and back-end management. Potential use cases:"Buy one get one free" promotions: set an automation rule to add the "free" product to all orders containing the target SKURelevant product samples and sample inventory tracking: set an automation rule to add different product samples to orders, using product type filters or pre-set groupsPacking supply management: add specialty packing supplies (extra packaging for glass, insulation and ice packs for temperature-sensitive products, etc) as a product with weights and dimensions, then set an automation rule to add them (and their weight/dimensions) to orders that contain products that need them.this would provide better inventory tracking on consumable packing materialit would also reduce the need to weigh orders, which would help a lot with batch fulfillment: currently, if I need one icepack per box and icepacks weigh 300 grams, the only way to add that is to add it directly to the individual product. However, the typical order quantity for the product is 1-10 items, all of which can fit in one box with one icepack: if someone buys 6 and I have the weight of 1 icepack added to the weight of each product, then I've added an unnecessary extra 1500 grams to the order weight, which is a large increase in the shipment cost.Box weights and inventory: adding these to the box entry itself is already in the "ideas" system and it'd be great if that went through as-is, but if we could create each box size as a product, add weights, and then make an automation rule to add the box "item" to every order that had the respective box size, that would be a pretty useful workaround
Our carrier (Parcel Force) will only send email/sms tracking updates if we manually check both boxes when shipping an order.It would save way more time if we could set up an automation so that every Parcel Force order had these x2 boxes checked automatically (rather than having to select them both on every parcel)Thanks
We have a printer with multiple tray optionsIt would be great to be able to choose paper type and allow the printer (HP M455) to select the correct tray for Labels, and for Packing slips (plain paper)Sending the "paper type" or "Tray number" in the requests would help have multiple printers, and options available so failure of a single printer would minimize downtime when having 2 identical printers with equal supply setups. Especially in a busy warehouse.
There are many tools that should be added to ShipStation, or at least their API so people like me who can program, can automate a lot more of their business processes. List of tools that should be readily available. 1. Automatically combining orders through being given 2 or more order numbers and a parent order, just like the user interface is done, shouldn't be too difficult given that the tools that do this exact procedure are already made by ShipStation. 2. The ability to use the API to upload new products. 3. The ability to update inventory numbers 4. The ability to create labels together as a batch rather than individually. 5. The ability to print labels/packing slips. Most of what I spend my late nights and early mornings doing, I should be able to automate with ShipStation. I'm tired of these ideas being suggested and a decade later the forum being label as "in consideration" this is the slowest moving company when it comes to things like this I've seen in a long time.
When schedule a USPS pickup it is required to have a contact record. However, if a mistake is made this pickup person is permanent, there is no way to edit or even remove them. In our case, we tried several times before realizing contents were required in the Notes field so the first several are invalid and we would like to be able to remove them.
I make a shipment today and try to schedule a pickup. The shipment is dated today, but the cutcuff to schedule a pickup is midnight last night. I can't schedule the pickup today because it's past the cutoff, and I can't schedule a pickup for tomorrow because the shipment is dated today. I should be able to schedule a pickup tomorrow for any pending shipment, even shipments that were dated earlier. This is also a problem if, say, your courier misses a scheduled pickup. In the current system it would never get picked up because you can't schedule a pickup for past shipments, only if the dates are exactly the same.
I need a way to create horizontal packing slips.Home depot is requesting that from us,Also It would be great if we can create a html packing slip with out any restrictions that come with hsving to use Order Header Order Items Header Order Items Order Footer
I'd like a report that calculates Delivery Transit Times on a per order basis. I did pull Order Date, Ship Date, and Delivery Date. However you cannot utilize any automated calculations, especially because the reporting generates a time stamp in each cell ... which makes it nearly impossible to pull data on a large automated scale. Thanks,
Currently I can only add one custom message to my royal mail label. The other two messages don't show up on the label at all.It will be really useful for our us to be able to print all 3 messages. Please add this if you can.
It would be nice to have an email sent to our customer service team with the tracking and order information without sending an email to the customer. We use manual orders to handle warranties, replacements, and exchanges. We try to keep only 1 point of contact with the customer so it is easy to keep track of the interaction. Currently the customer service team goes through shipstation to find the manual orders and provide tracking information. We have tried using our customer service email for all manual orders and it works well with the email notification. The main issue I have found is keeping track of what we have sent to customers. The customer's email is the main piece of data that groups all information together. Customers may use a different ship to address or name which makes it difficult to easily find what has been sent.
I was going to use Shipstation, but I can't even connect my drop shippers DHL account to be able to ship and fulfill my orders. Shipstation has been around for years now, why is China still missing out of the equation when they are the largest exporters?
I think it would be helpful on the Print Preview page to have a collate/non collate option.I really like having the two per page option that is great. However I print (2) ea. of my packing slips. One of course goes inside the box. The other I cutout the ship to as a temporary label after sealing the box. When I print my actual mailing label this process confirms it is applied to the correct box.Default seems to be to collate only. So I have to reshuffle all my packing slips to pair them up before cutting them in half. It would help my work flow tremendously if on the Print Preview page I could click on collate or non collate.Thanks for your considerationDan
I'd love if it you could integrate live shipping rates on Woo Commerce
We recently had an order returned to sender because the automatic USPS validation removed the third address line with the box number. The recipient does not have street delivery despite her address being in the USPS validation system.If the system had validated the street address and left the third line with Box number on the label, we would not have lost money on the return to sender.Given that shippers choose between street and box delivery based on UPS vs USPS cost, it is essential that Shipstation does not remove the critical third line should the street address not be serviced by USPS, necessitating box delivery.There is no harm from having an addition line including the box, but much needless cost and time wasted by removing the box number.
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