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Our different carriers all use different sized labels, we would like to raise a feature request to be able to default the printer based on which carrier we use.
Can "Ship Date", NOT "ship by date" but the date it actually shipped, be a filter parameter? I was asked "How many "Ready to Ship" orders did we ship out yesterday?" and can't get an easy answer out of shipstation. Ready to Ship is part of many of our product names so I need filter using Item Name - Contains - Ready to Ship but there is no option to add a filter for Ship Date - MMDDYY. There is "ship by date" and "order date" but that's not the information I need. I am able to filter using item name and then sort the Ship Date column but then have to count line by line how many are from yesterday.
Would love to trigger an automation based on customer email.
Basically, the feature I need is a way to add some sort of control to a listed item (i.e. button) so that, when clicked, it will automatically update the Harmonization Code (HC) for the item. Upon clicking this "button", I need to send a message to an API that will return the HC for the item. This API is from a 3rd party that we are in discussion with. The assure us that, given an item's description, they can supply the correct HC for the item.Upon receiving this HC, we should be able to send a message to ShipStation's Update Product API with the HC to set on the field. My main question is the one on the subject line and if so, how do we go about making this happen. Lastly, how can these request be added to the control's "onclick" function?
We are now shipping lithium ion batteries and our carrier UPS can support Dangerous Goods through worldship but we have no means to do this via Shipstation. I believe work has been done in the USA and we need this for our company. As a new launch it will be integral to our shipping in the next year onwards. As it stands now all parcels will have to be done out side of Shipstation which creates more work but also means we loose all the other part of our workflow in our system as part of our carrier integration.
As of 2018 U.S. exporters or producers of qualifying goods shipping to Israel must sign the U.S. Origin Invoice Declaration. I recommend including this declaration on the Commercial Invoice PDF that is generated on qualifying goods from the US to Israel which reads: I, the undersigned, hereby declare that unless otherwise indicated, the goods covered by this document fully comply with the rules of origin and the other provisions of the Agreement on the Establishment of a Free Trade Area between the Government of Israel and the Government of the United States of America.Check one that applies:__ The Exporter (whether the exporter is the producer or not)__ The Producer (is not the exporter)Tax Identification:Name:Title:Email:Signature: Reference: https://www.trade.gov/us-israel-free-trade-agreement
We need a solution to auto split ordersd based on rules. Be it by a item name or product tag.
Wondering if it would be possible to add an embeddable "Track My Package" feature we could add to our website, or a "Track My Package" brandable page we could link to where customers can input their tracking # into a box and see where their package is? Or does anyone know if there is a WooCommerce/ShipStation compatible plugin that does this? Thanks!
Hi. Every other aggregator I have used charges in batches for postage. You summarise your batch at the top with a total, is there no way you can bill that amount to my credit card rather than for each individual invoice which takes ages to reconcile when I do my BAS?
Merbaba, when we combine the products we sell with different SKUs in a single list, this shipstation is not displayed separately.This is shown separately in Skulabs, for example, that can do this.I wish we could transfer orders to Shipstation via Skulabs.This would solve the problem.In addition, while preparing the orders, I wish the shipping label could be printed simultaneously from the pending orders when we had the barcode of our products read.This would prevent many errors from occurring.
It is unbelievable that this has not been resolved. We need Shopify customers to choose more options. Companies like EasyShip are going to put a hole in your business. Please stop this nonsense and open up the additional shipping options to our customers. Please help.
A few suggestions below add the shipment status to the invoice - super helpful for combined and split ordershighlight the shipping method within the order (so it stands out) ie Overnight, International and 2-Daywhen printing a combined order all shipments print, including the ones that have already shipped (this causes waste and inefficiency)
While RAW Data Reports offer good details about Customers/Orders, while I am trying to write a yearly report, some of the options have either missing data or way too much data to sort through, highlighted below:Raw Data ExportsCustomersA list of customers that were acquired during a specified date range. The data is provided in a raw format which you can export to PDF or Excel.→ MISSING: Last order SKUOrdersNeed to run a report of all your shipped orders from the past month? Or maybe see from where your orders were placed. Find them here!→ TOO MUCH DATA Shipped OrdersA list of shipped orders in a raw format which you can export to PDF or Excel.→ MISSING: Order SKU Shipped ItemsA list of items shipped during a specified date range summarized by SKU.→ MISSING: Shipped address, city, state; Customer name, email, phone • Developer SectionI understand there is a developer section and API requests, etc. Maybe add something similar to reports, where we can build our own request using a simple UI:or through mySql/database language such as: GET "customerName", "customerEmail", "customerPhone", "itemSKU", "itemPrice" FROM "/customers" WHERE lastOrderYear="2021";
When can you set up Amazon Singapore Integration?
We have thousands of orders 5000 assigned to User 1 5000 assigned to User 2 10 workstations fulfilling orders - I want 5 stations to see only orders assigned to User 1 and 5 stations to see only orders assigned to User 2
When I change a status to Completed in Big Commerce an email is automatically sent to the customer. I would like Ship Station to trigger a status change at Big Commerce when Ship Station is notified of a delivery. The reason for this is to let customers know right away that a delivery is made which I hope would reduce the potential of theft. For this to work, Ship Station would have to check more often for a delivery notice.
i need thermal 4x6 for one store and 8.5 x 11 sheets to another. why doesn't this function exist? Please add. This is a big problem for us. Each store should have separate printer settings.
This suggestion only applies to international shipping. It would be nice for the shipping service dropdown to either:a) highlight available services for the selected addressb) hide irrelevant services for the address This is already coded and working when you click on the calculator, but if an employee doesn't click on the calculator to ship then they will not know this. There are plenty of options in the dropdown menu that are not available/relevant to ship to certain international locations. Example: Shipping to a South African address, we can select UPS International (ground) from the dropdown and see no rates, but we don't know why. Turns out that shipping to South Africa only has 3 options available from UPS, and only if we click the calculator icon can we see which shipping services apply.
UPS offers paperless customs submissions (https://www.ups.com/media/en/UPS%20Paperless%20Invoice2.pdf). They say you can use it through shipstation but I guess this isn't currently a features.
Under the Orders tab with the Open Batches, can you allow for a setting to be able to change the batches to alphabetical order? We have a lot of batches and it would be a lot quicker to be able to find the batches if they were sorted properly.
The requests I have made are not requests that need intimate knowledge. Example: Backups. ShipStation does not provide backup services, nor are there partners/vendors with direct backup solutions. I was told to bring this up on the community page.
It would be nice as part of your inventory reporting or even in a product's detail there would be a section showing on hand quantity and then deductions as orders are shipped from that on hand quantity. It doesn't seem that there is a way to track inventory movement and see the specifics of where the inventory changed via shipping, returns or any type of manual adjustment.
I'd like to be able to add broker information to the Fedex Custom's form. The section exists for broker info in the pdf you can download from Shipstation on international orders, but there's nowhere to add it through ShipStation. Instead you have to download, then add manually each time.
Could you add "Old Dominion Trucking Company" to the list of carriers. We use them for 95% of our large orders and not having them on the list hurts when customers are unable to track their orders. We have to use the "other" field and that does not give customers a direct link to track their shipment, and it confuses some customers which causes additional work for our customer service department. Thank you,Dusty
I would really like to see the custom ShipStation tracking pages be able to be done by a certain store name/tracking number for the link, instead of random characters. This way you could have your store itself link to these tracking pages. For example when someone goes to their orders and clicks the tracking number link, it could bring them to the ShipStation tracking page!
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