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I would very much like to see the 'Warehouse Location' section expanded from a maximum of 100 to 500 characters. It would also be extremely useful if the section that displays this information within the 'Standalone Product Detail' section is expanded to show up to 500 characters (there's plenty of space within this area to do so). I have a warehouse that has up to 30 pallets of the same SKU, and having this update within ShipStation is my only option to show the location data in its entirety to my team. Many thanks.
This way when running a report it doesn't show up as a revenue since it wasn't cancelled. Most times people request a refund from the bank without ever returning the product so not only did we not make money we lost inventory in the process so making something to track that in ShipStation would be so helpful for my business.
When I open the calendar, it always seems to open months ahead of today's date - it would be great if it opened on "today" or had a "today" button that bring the calendar to today.
Resharing the idea a user posted in 2016 because it is still relevant today. It would help tremendously in preventing the mishandling of orders needing expedited shipping. We need and would love the ability to lock the shipping service for certain orders. I can see two situations where this would be very helpful. 1) When a shipping service was requested by the customer. I know that the requested shipping is labeled at the top of the Shipping Info widget but sometimes our shipping team gets shipping fast and will just choose the cheapest shipping without checking the requested ship method. The shipping service will map in correctly but our team will make a mistake and change it without realizing it. 2) We have customer call in a request to expedite their shipping. Our customer service team will change the shipping to be expedited but the requested shipping will still say Economy shipping. So our shipping team will just choose the cheapest shipping method. Which might not be the priority shipping.
These Unconfigured Products alerts are super annoying, they are constantly telling me the same thing. I risk missing alerts that I actually care about. How do I turn it off?
On the inventory page, when I manually add or remove inventory under actions tab by clicking minus or plus, it allows me to write a note about it as well. Afterwards when I try to see the notes, I click on the item, and click on History to see all the actions. However in this history page, it only shows the first 2 words of the action note, which is not enough. I hope you can allow us to click on the note to see the full note to remember why we removed that inventory.
I know my request will not be universal. I am French Canadian and I have no problem with the fact that ShipStation is only in English. My Branded Tracking Page is bilingual but we must have the option of the format of the date. Ideally for us French it is dd / mm / yyyy. By default in ShipStation it's m / dd / yyyy. This can bring a lot of confusion for my French Client !!! Thanks for watching if this can be an option !!!
When our customer asks us for shipping prices we would Like to be able to export shipping prices from the shipping calculator in shipstation from all our couriers since we do not know if the customer is looking for affordable shipping, Fast shipping, or has a preferred courier it is frustrating having to copy every line everytime a customer asks for shipping price. Just On eBay we have this question asked several times a day. To have a simple way of offering this to them so they decide would save us a lot of time. We have 4 Couriers with a total of almost 20 shipping options. Depending on the item It would be great if we can also automatically add an adjustable shipping and handling. For example If it is a small item add $2 to all the rates If it is a much larger item add $50 to all the rates.
It would be great if new tags could be created using the API via POST request. Something like /tags/createtag with name and color attributes.
Currently if a store has two orders with the same order number we can't generate a return label. We frequently have an order we split into two. It would be great if the returns label portal would just return both orders that match the order number and zip. It could show the items on both orders and allow the user select the items they want to return.
Your customers would benefit greatly from warehouse location available on the mobile app. We use our phones (handhelds) to do inventory control as well as order pick. So, without warehouse location we cannot use the mobile app for adding and checking inventory. Instead we end up using the website through a tablet but that doesn't have your great UI like the mobile app. I see a lot of customers are chiming in on this development, but our thought is for adding inventory to our bin locations through bar code scan. So yeah, include a bar-code scan capability too. OK Thank you for all your great work and I look forward to seeing your continued new ideas. I hope this warehouse location is one of those newbies. Cheers Jim www.Shopcharlie.com
The ability to take advantage of USPS Merchandise Return Service and have an option to print a return label with every shipment or selected shipments and not have to pay for the postage unless the customer uses it. I believe this is available through API only and there may be a form you have to submit to USPS: https://www.usps.com/business/merchandise-return-service.htm
It would be great if there is a way to pull through customer VAT numbers onto our UPS commercial invoices created on ShipStation. At the moment VAT numbers are shown on a custom field but are not pulled through to the commercial invoices. This is vital when shipping high value EU shipments, especially now with Brexit.
Posting for our User! Offering discounted UPS rates to a SS ecommerce customer but not providing the necessary credentials or links to get the rates applied to the customer’s UPS account makes the discounted rates pretty useless since the rates cannot be displayed in a shopping cart for a user to select at checkout. Maybe that’s not the intended use, but isn’t a SS customer intended to be ecommerce related?
I'd like to be able to quickly tag orders with an "error" tag - within the "Scan" tab. So our warehouse team can flag orders quickly - possibly even with a scan to barcode option.
It would be great if there was a higher character limit on Gift Message and other note fields when importing orders via CSV. We rely heavily on the order import feature, often creating 500 or more orders for a single customer at a time. These orders always have custom gift messages that our customers want to be included for their recipients. The problem we're facing is that the character limit on imported note fields is 250, which isn't enough. Interestingly, once an order is created, we are able to manually copy and paste a gift message that exceeds 250 characters into a gift message field, so it appears that the 250 limit exists only on the imported CSV file. We love using ShipStation, but updating 500+ orders manually just isn't possible. It would be very helpful if the limit on characters was removed or increased during the import operation.
For USPS to ship to a US territory, the state must be the territory abbreviation and the country must be "United States". However, orders are often imported from the marketplaces with the territory written out in the state field and/or the country set to the territory. These must be manually changed for USPS shipments or an error occurs during label creation. This is a near daily issue for Puerto Rico. Having the ability to create automation rules with actions to change state and country would be very useful, and there would probably be other areas that this could be useful for as well. A previous suggestion was opened for this issue three years ago ( http://feedback.shipstation.com/forums/330429-product-feedback-fresh-ideas/suggestions/7306715-puerto-rico-rate-to-state-error ) but was closed without resolution. I can't imagine this being a difficult feature to implement compared to many of the existing automation actions that are more complex, and it should benefit nearly every medium to large seller that imports orders from marketplaces.
Currently all items are brought into ShipStation regardless of whether or not they are already fulfilled on Shopify. We often issue refunds immediately following a customer purchase due to customer error, at which point we mark the item as fulfilled in Shopify to prevent us from shipping product that has been refunded. ShipStation shows all items on an order regardless of if they are fulfilled on Shopify or not, and prints them all on the packing slip. Even 'Syncing' after order changes does not correct this. I have to imagine others must be facing this issue and running the risk of shipping product that has been refunded!
My company is US based and recently opened distribution centers in Europe and Australia. I can add more of my storage places in Australia but cannot connect to "Australia Post" , same goes to Europe. would have like to be able to create Australian labels from my Australian storage unit to customers same as for Europe.
Hi, Please add support for single sign on
Can you create the feature of negative search terms like google has? for example" the search query bicycles -red will search for bicycles results and suppress any that have the word red in them.
We need a way to sort our orders by the shipping address so we can combine them to be able to send them in one package instead of several packages, saving timer and money on shipping
We add shipments for new wholesale customers daily. 99% of the time, we do not have an email address for the customer. It's super frustrating to have to re-enter the customer info every single time they re-order because we don't have an email address. Please find a way to save customer files based on the shipping address, customer name, etc. But not by email. Thanks!
I can partically cancel the order but it does not sync with the Shopify. I know if you cancelled from the shopify it will sync but I can not partially cancel the order. You have to return partially. But here is the thing return order data does not update to the Ship staion. There is always manual job to match the data. Please sync return order data.
Please. Integrate with mercadolibre.com.mx in Mexico. Thank you.
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