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Meet the Team: Juan!

  • Oct 13, 2026 5:20 PM UTC
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Hey ShipStation! 

My name is Juan, and I help moderate the community forums here. If you’ve posted a question or idea recently, there's a good chance we've already chatted! I wanted to write a quick introduction to myself and share a bit about what I hope we can build together here. 

We have a really special space here. My absolute favorite threads to read are the ones where you all jump in to help each other out, share clever workarounds, and solve problems together. As much as I like to think of myself as pretty knowledgeable, the collective wisdom you all have from running your business is unmatched. I want these forums to be a place where we do a lot more of that, sharing ideas, experiences, and helping each other succeed. 

Down the road, I’d also love to start making some fun, bite-sized video tips and walkthroughs for you all right here on the message boards, especially when we launch new features. 

I’m really proud to be part of the team here, and I truly believe in what we are building. I’m excited to get to know more of you as we grow this space. 

If you ever need any help, you know where to find me. Right here.