Order Source Integrations

Original post by user Byron Stout   Hey all.   we use ecomdash for inventory management, kit building, built product building etc. We have multiple brands, on multiple marketplaces.    We want to use shipstation for our shipping. But we are not sure if we should connect ecomdash directly and port the orders to shipstatation or if we should just connect each individual marketplace to shipstation.    Neither shipstation or ecomdash could really help. 

not letting me sync form ebay and Walmart and customer service seem to be down any one else having problem right now? 

We're making a rest call with the ShipStationAPI to return all orders in an awaiting shipment status. This appears to be only returning the oldest 100 rows.  Is there a way to make this call return more than 100 rows? I'm not seeing anything like maxRows, row count, etc as an option for the query. 

Has anyone figured out a better way to do shopify product exports? My issues: 1. Weights are always in grams2. Varients do not have a display name3. There are extra rows just for pictures I think? I make it work. Just wondering if there is a nice shopify app to do exports that are slightly more friendly to shipstation. 

Original post rom user Dalton Mosser   When a customer selects a shipping option from Squarespace and is charged the carrier-calculated rate from them, the rate that Shipstation comes up with is usually wildly different from what the customer is charged.   My guess is that I do not have the correct dimensions in Shipstation when the rate is calculated? For example: a customer is charged $100 for shipping from Squarespace (carrier-calculated) and then when I am going to calculate the rate from Shipstation, it's closer to $40 to print that shipping label.   Thanks

Original post from user Rick Abruzzo   I have been tasked with creating a product order form for internal teams and customers to order themselves company swag items (shirts, stickers).   I'm looking for a suggestion for a free or inexpensive online store channel or form builder, to collect the items with options (sizes, styles), shipping information, and import into Shipstation with no payments required. Integration can be native or via Zapier   I've tried JotForm but their product module adds a payment system by default and their output strings are impossible to convert to SKUs using Zapier formatter.

Original post from user Graham Orr   Hi, Not sure where this problem sits, but we recently missed an order that wasn't imported into Shipstation.   The customer had somehow managed to enter a delivery address without a postcode. Speaking to support if the order doesn't have a postcode it ignores it. Whereas if they put "jkdshgkh" it would but flag the address as incomplete. Is there a reason that if it's blank it doesn't import it and flag it as incomplete?   Thanks

Original post by user Cheryl Maggianetti   I am using Cin7 as my inventory managment system. I use AMZ and Woo Commerce as my marketplaces. When I implemented Cin7 all the orders come through as CIN7 Store. I lost the ability to see the souce of the order and no can not process AMZ prime orders because Ship Station does not recoginze these as AMZ orders.  Is there a fix or a work around for this ?  Thanks ! 

Original post from user Scott Hunter   We import our Amazon & eBay orders directly from the marketplace, but the orders still come in to our stock control back office in Oxatis, so this creates a duplicate order from each store. Currently we have an automation set to Don't Import Order for the ones from Oxatis Store (our website) and source=Amazon/eBay but we have to manually set these as shipped in Oxatis, even although the Amazon/eBay notify marketplace is working prefectly.I've tried setting up an automation to import the duplicate order from Oxatis, tagging them accordingly, and setting a view up to hide these duplicates. After processing the order I had planned to compare the direct and duplicate orders above each other, sorted by Shipping Recipient, but I can't do this efficiently/easily as one order is shipped and the other still awaiting shipment.   I've managed to use advanced search to show all shipped/awaiting and all relevant tags, but that is a pain - has any

Original post by user Michael Mulhall   We're trying to create a custom packing slip template but after looking at the HTML, it looks like Shipstation lists all the line item properties we need under the [Item Options] field.   Are we able to use specific line item properties or can we only access them through that field?

Original post from user Riki R   What is the correct procedure when we want to cancel the order? Should we just cancel an order from our Woocommerce store (change status to - Canceled)? Will, it automatically change Shipstation order status to Canceled and it won't be shipped?

Original post from user Shelley Tomich   Is there a way (via WC or SS) to customize the order note automatically added?   For example, I don't always use tracking and this note is misleading.    

Original post by user Hrag Kalebjian   Hi guys, woocommerce has a plugin that allows a customer to order items and have them shipped to multiple people at the same time. This is a great option for customers looking to send gifts. It currently isn't supported by ShipStation and was wondering if you guys are working on this integration?

Original post by user Triple Bristle Inc   Using affiliates who have landing pages.    Shopify works great for streamlining  the orders as they come in to shipstation from one affiliate.   I have another affiliate whose landing pages our created in Clickfunnel. How do we import those orders as they are working with STRIPE and also Paypal?   Found duplicate orders in Awaiting Shipment when incorporating the Paypal which brought in all other orders from the other platforms. 

Original post by user shipstationdev   Why is the shipByDate string not being used in the Ebay GET /order call to provide an order date?   https://developer.ebay.com/api-docs/sell/fulfillment/types/sel:LineItemFulfillmentInstructions

Original post by user Colton Wiles   Hello, we have noticed that for some orders, USPS Media mail shows as an option directly on Amazon for some orders, but within ShipStation, this ship method does not show for the same order. Anyone else notice this?