When Etsy buyers check out they can add a gift message to their order. However this information doesn't get transmitted to ShipStation in any way.
Solved
When is ShipStation going to fix importing Etsy Gift Messages
Best answer by SuperMgr-Sarah
As of today (March 12, 2021) ShipStation will now import the is_gift flag and the gift_message field from Etsy. If a gift message is present on the order, it will appear in the Gift Message field for the order in ShipStation.
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Hi Dave! Thanks for joining our community!
I've recently chatted with our integration team and we are hoping to add the Etsy gift message feature to the integration, but we don't have an ETA on this quite yet. We know a lot of our users want this and it would be hugely beneficial for our our Etsy folks.
The gift option should work for all shopping platforms. It's such an easy fix. Just map all the fields available to your basic API. I elaborate here https://community.shipstation.com/t5/Order-Source-Integrations/bd-p/Order-source-integrations
As of today (March 12, 2021) ShipStation will now import the is_gift flag and the gift_message field from Etsy. If a gift message is present on the order, it will appear in the Gift Message field for the order in ShipStation.
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