Skip to main content

50 character limit for customer email

  • Jan 28, 2025 8:52 PM UTC
  • 1 reply
  • 0 views

IDScan

The 50-character customer email limit has impacted our ability to ship orders. Many of our customers have very long email addresses or multiple persons who need to be notified. The old 100-character limit we were able to work around. Can you please reinstate the 100-character limit? 

1 reply

CaraAdmin
  • Community Manager
  • Feb 3, 2025 8:57 PM UTC

Hello @IDScan!

 

Thank you for your suggestion. We’ve passed it along to our development team for review.

 

Happy Shipping!

 

-Cara