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Ability to copy a URL that takes you to a specific order.

  • Nov 25, 2020 8:19 PM UTC
  • 4 replies
  • 0 views
Manager-Erin

Originally Posted by Mark Sicignano

 

Is there any chance that there will be a way to get a URL that jumps to a specific order in ShipStation?

I'd like to be able to copy a URL and drop it in Trello, or Help Scout, or even in an email to a coworker.

e.g.,

"Hey John, we cannot fulfill this order. I think we're out of stock. https://ss3.shipstation.com/ordernumber/113-4393949-4949322 . Can you look into this?"

or

"This customer is referring to this order and says she didn't receive it: https://ss3.shipstation.com/ordernumber/113-4393949-4949322 ."

 

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      4 replies

      Manager-Erin
      • Manager-Erin
      • Author
      • Employee
      • Nov 25, 2020 8:21 PM UTC

      Hello Mark, 

       

      Thanks for your post and for being a member of our Community. 

       

      ShipStation currently does allow you to do this. You would need to double click the hyperlinked order number to pull up the order details and then copy the individualized URL directly from the address bar. I have attached the process in action via Gif below. 

       

        Please let us know if this helped you out or if you need further assistance. 

      -Erin: Your Friendly ShipStation Community Moderator 

        • Collin_C
        • Nov 27, 2020 5:40 AM UTC

        Excellent question and solution guys! I will be using this in the future for sure. Love the time savings!

         

        GoPowerSports

        We have asked for the same thing.

        Manager-Erin
        • Manager-Erin
        • Author
        • Employee
        • Dec 21, 2020 5:38 PM UTC

        Hi @GoPowerSports , 

         

        This was indeed taken on a mac using chrome. I am assuming you are using Windows, correct? Can you also tell me what web browser you are working with? I might be able to test and get a recording from my Windows machine for you. 

         

        @Collin_C  are you using a Mac as well? 

         

        -Erin: Your Friendly ShipStation Community Manager 

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