It would be beneficial to have the ability to reorder the custom entries on orders, given that ShipStation does not provide a default arrangement. Currently, the items from an order appear in random order under the customs declaration part. Having the flexibility to rearrange the custom item entries on orders would greatly enhance our workflow. Additionally, implementing a logical order for these entries would be an improvement, but at minimum, having any level of control over their arrangement would be appreciated.
Currently, you would need to copy and paste into new fields. This will help with customs information on the package as carriers often display the first item in the customs entries section to display a package description.
We ship products that need a degree of discreetness, so listing the most discreet item first allows us to provide accurate customs information while also providing our customers with a degree of discreetness on the package.