With our workflow, we print the label few hours later after it is created, right at the point it is being shipped out.
If we are able to get label printed date programmatically, we can send an email to a client that their order has been shipped exactly at the point it is shipped, adding clarity and enhancing user experience.
Since label printed date already exists on the dashboard, adding it to API should be relatively easy.
Hello @josh_gfb!
Welcome to the community! Great news—you can delay your customer email notifications through your selling channel email settings within your ShipStation account. I’ve attached a Help Center article that provides step-by-step instructions on activating this feature for your stores. We’re excited to help you get started!
Happy Shipping!
-Cara
Hello @srwilliamsjr!
My apologies for misunderstanding your question earlier. After looking into it further, it appears this isn’t a feature currently available through our API. That said, I’ll share this request with our team so they’re aware of this request.
Thank you so much for your patience—I truly appreciate it
Happy Shipping!
-Cara
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