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Annoying KG options

  • Jan 19, 2024 1:00 AM UTC
  • 3 replies
  • 1 view
TTT

Is anyone annoyed with the extra step of the KG option?  Before we would put in the grams but now we have to put in the KG and also put in the grams

This is providing everyone with extra work and time. Please revert back to the way it was


Thank you

      3 replies

      • bdrodge
      • Jan 19, 2024 3:05 PM UTC

      I agree. 

      Extra step is not necessary. 

      Make it one box.  KG if you must (e.g 5.1) but not separate boxes.

      I am use to punching in the grams.  Now it is an extra box with annoying up down arrows.

        Hey there - firstly, thanks for the feedback on this! We've heard from other metric-using merchants that an option to use kg, in addition to grams, would be useful.

        We built the new kg option to be interchangeable so you shouldn't need to split your measurement into the two different boxes. For example, if you have a 3.5 kg order, you can type 3.5 into the kg field and it will automatically populate the grams field with "500". Same for the inverse where a 3500 input into the grams field will change it automatically to 3 kg 500 grams.

        If there's another step here that's adding an additional input/click, would love to understand that a bit more if you could share your workflow process.

        I also agree that the new KG box is awful. It doesn't even fit properly into the column on the scan page correctly. At least give us the option to turn it off in the settings. 

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