Any Thermal Printers Work With MacOS 27?

Hi Austinite,

Before buying a new printer, your ProLabel Express should still work! Major macOS updates can reset printer settings and disable third-party drivers.

Here is a quick checklist to get it running again:

1. Reinstall the Driver: Download and reinstall the latest ProLabel Express Mac driver from our setup guide.

2. Check Privacy & Security: Go to your Mac's System Settings > Privacy & Security to make sure macOS didn't block the installer or USB permissions.

3. Reset the Printing System: In System Settings > Printers & Scanners, right-click the printer list, select Reset Printing System, and re-add the printer.

4. Restart ShipStation Connect: Quit the ShipStation Connect app completely and reopen it.

Could you provide a specific link to the “latest ProLabel Express Mac driver from our setup guide”, please? There are several pages that have that language, but I can’t tell which one has the latest version.

Thanks

Hey there, 

I believe you can find a driver link here: https://help.stamps.com/hc/en-us/articles/20821494234651-Stamps-com-ProLabel-Express-Printer#undefined
 

To install the ProLabel Express driver on your Mac:

1. Click this link to download the ProLabelExpressMacDriver folder.

   The download will start automatically.

2. Locate and open the ProLabelExpressMacDriver.zip file you just downloaded. The file should be in the download folder for the web browser you are using.

3. Open the Stamps.com ProLabel Express Mac Driver Install PDF file and follow the steps to install the ProLabelExpressMacDriver.pkg file.

Your printer is now installed. Learn more about how to select the correct label roll type and printer for your printer when printing labels.