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Anyone else having connection issues with Walmart?

  • Apr 20, 2023 3:06 PM UTC
  • 17 replies
  • 2 views

I have been unable to connect to Walmart since around 6AM EDT today.  It is an established connection for years (not a setup issue).  I'm wondering if anyone else is having this problem.  I think its an issue at their end.  Receiving this  error message:

An error occurred attempting to update orders: The remote server returned an error: (401) Unauthorized.

Thanks,

Dean

17 replies

  • Apr 20, 2023 5:21 PM UTC

Same here. Getting the same error. Hope this get resolved by the end of day


  • Apr 20, 2023 6:07 PM UTC

Same here. 


I am having the same problem. I sell on multiple marketplaces. And the only one which gives me constant issues is Walmart 


  • Apr 20, 2023 7:00 PM UTC

We use shipstation and shipping easy.  Its on shipstation's side as shipping easy is importing orders just fine from walmart.  


  • Apr 20, 2023 7:10 PM UTC

Same, no connection to Walmart here. 

An error occurred attempting to update orders: The remote server returned an error: (401) Unauthorized.

ozie27280
  • Employee
  • Apr 20, 2023 7:59 PM UTC

status.shipstation.com the latest is Update - We have reached out to Walmart for additional context in order to resolve the issues being experienced by our merchants. We'll reach out here when we have next steps or a resolution.
Apr 20, 2023 - 14:38 CDT


  • Apr 20, 2023 10:10 PM UTC

same here, 6 pm EST


  • Apr 21, 2023 8:50 AM UTC

Same here


  • Apr 21, 2023 2:55 PM UTC

what are you guys doing meanwhile ?


  • Apr 21, 2023 2:59 PM UTC

Using shipping easy.  It's an overall better platform.  


yes, still having issues a day later. Very frustrating. I can not keep taking time out to copy and paste every order. To time consuming


  • Apr 22, 2023 3:05 AM UTC

They might be same company but Id say that shipping easy is easier to navigate and more user friendly than shipstation


  • Apr 24, 2023 4:56 PM UTC

Is anyone still having problems? We are having problems this morning. 


  • Apr 24, 2023 5:11 PM UTC

Yes we are again.  No orders downloading again.  Looks like nothing got fixed. 


  • Apr 24, 2023 5:38 PM UTC

We deleted our API keys and re-added shipstation and inputted new keys for walmart and now has imported our orders. 


ozie27280
  • Employee
  • Apr 24, 2023 6:18 PM UTC

its been working  since sat night  not sur ewhen it was fix shipstaion sent email out to make new API keys for walmart delete the old one just to be sure the error happens with old one 


ozie27280
  • Employee
  • Apr 24, 2023 8:36 PM UTC

when i came to work on sunday it was back up working  think it was fixed over the weekend