The app started locking me out at random times . Then requiring me to log in with a browser and go thru 2 factor authentication. I contacted support but go no answers. Does anyone have a fix?
App is constantly locking me out
I came here to find if anyone else has the same problem. I have to log in EVERY TIME.
First I enter user/pw. Then it says I need to login in the browser. Something is wrong.
Thanks so much for your feedback! We completely understand how necessary a smooth mobile experience is, and we're excited to share that our team is actively working on a solution.
An upcoming update will allow the mobile app to handle aMFA directly—no more switching to an external browser! Our engineers are making great progress on this, and while we don’t have a launch date just yet, the plan is to roll it out to iOS first, with Android following shortly after.
We appreciate your patience and can’t wait to bring you these improvements soon!
Happy Shipping!
-Cara
Logging in the iPhone app is annoying - randomly kicks me out and says they sent a security email but 50% of the time, no email is sent or not sent for hours. Cool and now I have to pay $40+ more a month for API.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.