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Automatic Address Correction

  • Jul 16, 2024 3:17 PM UTC
  • 1 reply
  • 0 views

ShipStations’ “Automatic Address Correction” feature is changing our customers’ shipping addresses to their default billing address. This is an issue with our corporate accounts that want to ship to their satellite offices.  It appears to be an intermittent issue because it does not happen every time. 

1 reply

CaraAdmin
  • Community Manager
  • Jul 19, 2024 12:57 PM UTC

Hello @swingman!

 

Thank you for your post! I would suggest contacting support to go through a few troubleshooting steps. 

 

I hope this solves your issue!

 

-Cara