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Automation Rule: Assign Orders to Multiple Users

  • Nov 7, 2024 1:17 PM UTC
  • 3 replies
  • 0 views

Request to update restrictions and automation to allow multiple users with the same restrictions and automation rules to view the same orders. 

Currently, if we restrict a user's access to allow them to only view orders assigned to them, and we then apply an automation rule with criteria that matches these orders, only a single user can view these orders. 

We need to allow multiple users with these restrictions and rule to view the same orders for one of our stores/marketplaces but not all of our stores in Shipstations. 

3 replies

CaraAdmin
  • Community Manager
  • Nov 14, 2024 8:08 PM UTC

Hello, @User_EP!

 

Thanks for the great idea! Please keep sharing your thoughts—they help us improve.

 

Happy Shipping!

 

-Cara


I agree! We really need a solution to be able to assign an order to multiple users who have restricted access. Assigning orders to one person is not a viable solution since the workload is too high for one user and you can't share logins. Come on ShipStation!


Definitely, its a MUST feature. Do we see this option in near future? Its critical for our store setup. Is there any work around solution?